• What is the process for cancelling my membership?

  You have the flexibility to cancel your Academy membership at any time. To initiate the cancellation, simply cancel it from your dashboard as shown on the screenshot below or email us at contact@masterthehandpan.com, and we’ll take care of the rest. Your access will remain active until the end of your current billing cycle. If you’re on a monthly plan, your membership will then end on the last day of your current cycle. The same applies to the annual plan; it will conclude at the end of your yeFeatured

• Can I pay by bank transfer?

  Our secure online payment system accepts most major international credit cards, including Visa, American Express, and MasterCard, as well as SEPA Wire transfer for those in Europe. Please ensure you select "Euro" as your preferred currency before entering the checkout to make the SEPA option available to you. If you are unable to pay by any of these options, please contact us at contact@masterthehandpan.com.Few readers

• Where do I enter my discount code?

  You can enter your discount code at checkout. There will be an option to add your coupon code, as illustrated in the picture provided below.Few readers

• Can I pay via PayPal?

  Currently, we do not accept payments via PayPal. However, we are looking to introduce this payment option in the near future. Thank you for your patience.Few readers

• The payment of my subscription has not been accepted.

  Here are a few reasons why your payment method may not have been accepted: • There was a problem with your computer :) In this case, I suggest you try again to proceed to payment. • Your bank has refused the payment. This could be due to authorised payment limits or for security measures. Contact your bank for further information. • Some countries have laws that resFew readers

• Can I pay in instalments?

  Few readers

• My discount has not worked.

  Possible Reasons the Discount Was Not Applied: • The promotion may have ended, rendering the coupon invalid. • The coupon code might not have been entered correctly. Please refer to the instructions below for guidance on where to input the code. • If the discount code is still active and you've entered it correctly but it isn't working, reach out to us at contact@masterthehandpan.com for further assistance. (https://storage.crisp.chat/users/helpdesk/website/1492d5ed8f231300/screenshotFew readers