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Pricing & Billing
Help with pricing & billing matters
The payment of my subscription has not been accepted.
The secure online payment system accepts most major international credit cards (Visa, American Express, and MasterCard), as well as PayPal. here are a few reasons why your payment method may not have been accepted: • There was a problem with your computer :) In this case, I suggest you try again to proceed to payment. • Your bank has refused the payment. This could be due to authorised payment limits or for security measures. Contact your bank for further information. • Some countries hav
Can I pay by bank transfer?
The secure online payment system accepts most major international credit cards (Visa, American Express, and MasterCard), as well as PayPal payments. If you are unable to pay by any of these options and that your only means of payment is by direct bank transfer, please contact me at firstname.lastname@example.org.
Where do I enter my discount code?
Here is a photo showing the correct place to enter your discount code:
My discount has not worked.
There are several reasons why the discount has not been applied: • The offer may have expired, in which case the coupon is no longer valid. • You have not found the right place to enter the coupon code. The photo below will help you find the correct box to enter the code. • If the discount code is still valid and you have entered it in the correct place, please contact me at email@example.com for assistance.
Can I pay by PayPal?
You can pay using PayPal for a payment in US$. You must select the Paypal option when you place the order - see the photo below:
I am not satisfied, and would like a refund.
I offer a 30-day money back guarantee because I want you to be 100% satisfied and convinced that this method of learning is for you. If this is not the case, you will either be fully refunded within 48 hours of purchase, or offered a credit note: if, for example, the level was not suited to your needs and you simply wish to change to a different course. Either way, just write me at firstname.lastname@example.org :)
Can I pay in instalments?
Yes, you can pay for your enrolment in 3 instalments. You can select this option at the bottom of each page of the courses.