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I would like to request a refund, how do I go about it?

At Master The Handpan, we offer a 14-day full money-back guarantee because we are committed to your complete satisfaction and want to ensure that our learning method truly meets your needs.

If you feel that a course, or your subscription to the Academy, isn’t the right fit for you, you may request a full refund within 14 days of your purchase.

How to Submit Your Request

To request a refund, simply email: contact@masterthehandpan.com

Please include:

The email address used for your purchase
The name of the course or subscription you purchased
The date of your purchase

If you send your refund request during a holiday period, the date your email is received will be taken into account. This ensures that your eligibility for the 14-day guarantee is preserved. Your refund will be processed as soon as our team returns.

We’ll provide a full refund within 48 hours of receiving your refund request.

Updated on: 13/02/2026

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