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My coupon code isn’t working. What should I do?

If your discount code was not applied at checkout, don’t worry, there are usually a few simple explanations.

Possible reasons the discount was not applied:

The promotion has ended: The offer you're looking for may no longer be active. Once a promotion period ends, the associated coupon code becomes invalid.

The code was entered incorrectly: The coupon code might not have been entered correctly. Please refer to the instructions below for guidance on where to input the code.

If the discount code is still active and you've entered it correctly but it isn't working, please reach out to us at contact@masterthehandpan.com for further assistance.

Updated on: 13/02/2026

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